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Markus83

  1. M Lynne Markus
  2. Power, Politics, and MIS Implementation
  3. Commun ACM V26n6(Jun 1983)pp430-444 & [MyersAvisson02] Chapter 3, pp19-48
  4. =EXPERIENCE PEOPLE SYSTEMS RESISTANCE POLITICS ORGANIZATION MANAGEMENT FIS
  5. In this case People resisted a new system not just because it wasn't good enough, or because they were not trained etc, but because the new Financial Information System was a ploy to change the organization.
  6. New FIS system tended to move data and power toward a centralized system and away from divisional centers. Divisions fought the system.
  7. Sometimes it is better to change the organization first and then change the technological systems in use.

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