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Bibliographic Item (1.0)

Schaefer06

  1. Robert Schaefer
  2. A Rational theory of System-making systems
  3. ACM SIGSOFT Software Engineering Notes V31n2(Mar 2006)p31 (online supplement pp1-20)
  4. =ESSAY LARGE SYSTEMS FAILURE DILBERT =SURVEY SOCIOTECHNICAL PEOPLE POWER PLANS PROGRAMS PROCESSES POLITICS BUREAUCRACY
  5. Large projects/systems tend to fail for complex endemic sociological reasons.
  6. A key problem: separating the planner/designer/thinker from the doer. The plan/design can not handle all the contingency and the doer is forbidden to be creative when handling the unexpected.
  7. For more see [Dumay06] on BPR in conflict with people.

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