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  1. F E Emery & E L Trist
  2. Socio-technical Systems
  3. Management Science, Models and techniques, V2(?? 1960)pp83-97
  5. Similar observations in British coal mining and Indian textile mills: a composite group/team oriented organization with complex roles and interaction outperforms a rigid hierarchical organization. Also less rigid form ad less symptoms of stress (illness, accidents, etc).
  6. Managers should manage interactions between teams rather than micro-manage the internal structures of teams.
  7. (dick)|-probably applies to agile vs rigid processes.

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