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Bibliographic Item (1.0)

  1. Neil C Olsen
  2. Survival of the Fastest: ImprovingService Velocity
  3. IEEE Software Magazine V12n5(Sep 1995)pp28-38
  4. =MODEL PROCESS overloaded queueing model
  5. Problems when incoming requirement changes faster than rate of service.
  6. Benefits of shortening response time to change.

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