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Bibliographic Item (1.0)

Olsen93
  1. Neil C Olsen
  2. The Software Rush Hour
  3. IEEE Software Magazine V10n5(Sep 1993)pp29-37; correspondence Robert L Glass V11n1(Jan 1994)pp6&7
  4. =THEORY PROCESS QUEUING DFD
      Queuing model.
    1. change rate and service rate: like the function point model.
    2. measuring the process: quality and overloading.
    3. Control it: Change management.

      Glass: root problem is bad estimation.

    4. "Maintenance is about enhancement not repair"


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